Belvedere Museum’s Partnership with Palisis
Discover how Belvedere Museum, one of Vienna’s most iconic attractions, has leveraged Palisis since 2021 to enhance their operations, expand their reach, and deliver exceptional visitor experiences. With a seamless implementation process, competent support, and constant upgrades, Palisis has become their trusted Channel Manager and connectivity hub. Join us as we explore their journey and the intuitive nature of Palisis that has truly resonated with the team at Belvedere Museum.
“My experience with Palisis has been a mix of motivation and competence. I feel like you really relate to us as a company and what we do”
Bianca Gramm, Head of Customer & Time Slot Management at Belvedere
Belvedere has been an operational Palisis customer since 2021 and is one of the most iconic attractions in Vienna. In 2019, they had 1.7M visitors, rated as the 4th attraction in the city and number two for museums in Vienna.
Bianca Gramm
“Working with Palisis has been a true pleasure. Everyone I have come in contact with has been so competent, helpful, and supportive. The team is always willing to go above and beyond—to help and to really understand what we are dealing with and what our focus is on”
Bianca Gramm, Head of Customer & Time Slot Management at Belvedere
Currently, they use Palisis as their Channel Manager and connectivity hub, integrating and syncing to their actual sub-system with constant upgrades and evaluating the implementation of new products.
“The implementation process went really smoothly. Everyone was very good at explaining the steps, not just doing it, but really making us a part of the process,” Bianca expressed.
Palisis connects them with OTAs and resellers to distribute their tickets and experiences worldwide, expanding their reach.
“Intuitive” is the best word that describes Palisis and the TourCMS system. When I come across even a minor thing that I would like improved, your team has been very open to listen and understand why something could be better for us, and many changes actually happen within a very short period of time”
Bianca Gramm, Head of Customer & Time Slot Management at Belvedere
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